Refund and Returns Policy

Thank you for shopping at FAVOLINO. We take utmost care to give you a good shopping experience. 

We ensure to provide pictures of the products across multiple angles and often with some common objects kept inside it to give you the best idea of the size and dimensions of the product

Post your purchase, each product undergoes a thorough Quality Check, before it is dispatched via our courier partners.

All this is done to empower you to make the most educated decision before making your purchase. Once a product is unpacked, we cannot sell it again to another customer in many cases and hence we only support limited returns or cancellation requests.

However, if you still have any concerns or questions regarding the product you have received, kindly send images of the unused product from https://favolino.com/returns-exchange/ within 3 days from the date of receiving the package. Our team will inspect the case and get back to you with the next steps. Please ensure the product is in good condition with intact packaging. 

Important Note:

Requests may be rejected if the product is not in its original condition upon inspection by our team.

We do not accept any exchange and return requests for products purchased during a SALE.

The entire exchange or return process typically takes 10 to 15 working days; however, timelines may vary based on your shipping location

Defect and wrongful product delivered:

If you receive a defective or incorrect product, please send images of the unused product and your order ID fromhttps://favolino.com/returns-exchange/ within 3 days of receiving your package. Our team will review your case and get back to you with the next steps if it qualifies for a replacement.

Please note that we do not offer returns in this situation only replacement is applicable. The delivery timeline for your replacement product will depend on your shipping location.